How Developing Leaders Create New Strategy and Process
The push to provide better health outcomes while simultaneously controlling costs has put enormous pressure on medical institutions to find ways to innovate, test, and improve strategies for delivering better value.
Institutions often centralize efforts to address opportunities to innovate and improve. But, even in the best of cases, major challenges remain: First, how to engage doctors in improvement initiatives, and how to find things that are broken and need to be fixed, but are not obvious to the centralized improvement team.
Over the past seven years, Brigham and Women’s Hospital (BWH) in Boston has created programs that enable and support physician leadership, hold leaders accountable, and reinforce teaching with social networking. In turn, these leaders—who work throughout BWH—are identifying less obvious areas that need to be addressed, and are creating initiatives to solve problems. These leaders are finding new ways of improving processes, outcomes, and patient care.
On December 17, 2015, in an interactive Harvard Business Review webinar, leaders from BWH—Jessica Dudley, Jeffrey Greenberg, and Karl Laskowski—will share important insights about the transformation taking place at BWH. They will describe principles underlying BWH’s successful leadership program and new best practices in medicine.
To learn more about this transformation and how you can apply these insights to your hospital and health system, join HBR and these BWH leaders on December 17.
About the Speakers
Jessica C. Dudley
Chief Medical Officer for the BWPO
VP for Care Redesign for Brigham and Women’s HealthCare
As Chief Medical Officer for the Brigham and Women’s Physician’s Organization, and Vice President for Care Redesign for Brigham and Women’s HealthCare, Dr. Dudley is responsible for leading physician and institution wide efforts to redesign clinical care with the goals of reducing overall medical trend and improving quality performance. Dr. Dudley oversees performance in risk contracts, as well as development and oversight of physician leadership and operational improvement skills programs.
Medical Director of the Brigham Innovation Hub
Associate Medical Director at the BWPO
Jeffrey Greenberg is Medical Director of the Brigham Innovation Hub, Associate Medical Director at the BWPO, and Medical Director of the Standardized Clinical Assessment and Management (SCAMP) program at Brigham and Women’s Hospital. He is Assistant Professor of Medicine at Harvard Medical School.
With the Innovation Hub, Jeff serves as the lead physician of a group responsible for cultivating innovative ideas from the Brigham community that can be propelled towards commercialization. For the physicians’ organization, Jeff focuses on clinical integration across Brigham’s many specialties and primary care, building a tighter ‘medical neighborhood.’ He led the development of a novel referral management and eConsult program. He also oversees efforts to better engage patients in their care.
Karl R. Laskowski
Associate Medical Director
Brigham and Women’s Physician’s Organization
Karl Laskowski is Associate Medical Director at the Brigham and Women’s Physicians Organization and Instructor in Medicine at Harvard Medical School. In his leadership role at the Physicians Organization, Dr. Laskowski focuses on engaging clinicians in innovation, care redesign, and value improvement. He created and continues to lead a grassroots incubator to support and evaluate local care redesign efforts (BCRISP), co-directs the BWPO process improvement training course, and leads several other efforts aimed at improving clinical quality and reducing costs.